Returns Policy

Returns for Defective Items Only

We take pride in the quality of our products. If you receive an item that is defective, damaged, or faulty, please contact us within 7 days of receiving your order.

To request a return, please provide:

• Your order number

• A description of the defect or fault

• Clear photographs showing the issue

Once your claim has been reviewed and approved, we will provide instructions for returning the item.

Non-Defective Items

We do not accept returns for:

• Change of mind

• Incorrect size, colour, or style selection

• Items that are no longer wanted

• Any item that is not defective

No Exchanges

We do not offer exchanges under any circumstances. If an item is confirmed to be defective, we will, at our discretion:

• Provide a replacement item, if available; or

• Issue a refund to the original payment method

Return Conditions

Returned items must:

• Be in their original condition where possible

• Include all original packaging and accessories

• Not show signs of misuse, accidental damage, or unauthorised modification

We reserve the right to deny any return request that does not meet the conditions outlined in this policy.

For assistance, please contact us using the contact link above.